TITAPE ® made by GDS GMBH & CO. KG, a global company, providing a variety of services and products to consumers, customers, vendors, and suppliers. We are committed to the privacy and security of the personal information entrusted to us and process it in compliance with all applicable laws and regulations in the jurisdictions in which we operate or conduct business.
The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data with which you can be personally identified. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.
1) DATA PROTECTION AT A GLANCE
Who is the responsible party for the recording of data on this website?
The data on this website is processed by the operator of the website, whose contact information is available under section “Information Required by Law” on this website.
How do we record your data?
We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form. Our IT systems automatically record other data when you visit our website. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access our website.
What are the purposes we use your data for?
A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyse your user patterns.
What rights do you have as far as your information is concerned?
You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified, blocked or eradicated. Please do not hesitate to contact us at any time under the address disclosed in section “Information Required by Law” on this website if you have questions about this or any other data protection related issues. You also have the right to log a complaint with the competent supervising agency.
Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For details, please consult the Data Protection Declaration under section “Right to Restriction of Data Processing.”
Analysis tools and tools provided by third parties
There is a possibility that your browsing patterns will be statistically analysed when your visit our website. Such analyses are performed primarily with cookies and with what we refer to as analysis programmes. As a rule, the analyses of your browsing patterns are conducted anonymously; i.e. the browsing patterns cannot be traced back to you. You have the option to object to such analyses or you can prevent their performance by not using certain tools. For detailed information about this, please consult our Data Protection Declaration below.
You do have the option to object to such analyses. We will brief you on the objection options in this Data Protection Declaration.
2) GENERAL NOTES AND MANDATORY INFORMATION
Data protection
The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.
Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.
We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third party access.
Information about the responsible party
GDS GmbH Co. KG
Rainstraße 8
91560 Heilsbronn
Germany
Phone: +49 9560 700
Email: info*at*gds-systems.de
The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).
Revocation of your consent to the processing of data
A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.
Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)
In the event that data are processed on the basis of Art. 6 Sect. 1 lit. e or f GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult this Data Protection Declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defence of legal entitlements (objection pursuant to Art. 21 Sect. 1 GDPR).
If your personal data is being processed in order to engage in direct advertising, you have the right to at any time object to the processing of your affected personal data for the purposes of such advertising. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21 Sect. 2 GDPR).
Right to log a complaint with the competent supervisory agency
In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recources.
Right to data portability
You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.
SSL and/or TLS encryption
For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption programme. You can recognise an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.
If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.
Information about, blockage, rectification and eradication of data
Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified, blocked or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section “Information Required by Law.”
Right to demand processing restrictions
You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section “Information Required by Law.” The right to demand restriction of processing applies in the following cases:
- In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
- If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
- If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
- If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.
If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.
Rejection of unsolicited e-mails
We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in section “Information Required by Law” to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.
3) DATA PROTECTION OFFICER
Data protection officer required by law.
We have appointed a data protection officer for our company:
atarax GmbH & Co. KG
Dr.-Dassler-Strasse 57
91074 Herzogenaurach
E-Mail: datenschutz*at*ortlieb.com
4) DATA COLLECTION ON OUR WEBSITE
Cookies
Our website uses so-called cookies in several places. They serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your terminal device.
These cookies enable us to analyze how users use our websites. This enables us to design the website content according to visitor needs. In addition, the cookies enable us to measure the effectiveness of a particular advertisement and to place it, for example, depending on the thematic interests of the user. The legal basis for this is Art. 6 (1) (f) or, if consent has been given, Art. 6 (1) (a) EU-DS-GVO.
We use the following cookies:
Own cookies:
This type of cookies is directly controlled by Ortlieb. Depending on the purpose, these remain stored permanently – even after the session has ended – (so-called persistent cookies, e.g.: implementation of opt-out) or are deleted when the browser is closed (so-called session cookies; they are only valid for one browser session).
Third-party cookies:
This type of cookie is controlled by third-party providers. Third-party providers are providers who display advertising banners on other websites, in particular for Ortlieb. These use cookies, for example, to transmit the information that an advertising banner you have displayed has led to a purchase. (e.g. conversion tracking).
Here, so-called temporary/permanent cookies are used, which are automatically deleted after the specified time (usually 6 months). These temporary or permanent cookies are stored on your terminal device and delete themselves after the specified time. The cookies of our partner companies also contain only pseudonymous mostly even anonymous data.
They enable our partners to track which products you have viewed, whether something was purchased, which products were searched for, etc.. In this context, some of our advertising partners also collect information beyond the web pages about which pages you have previously visited or which products you were interested in, for example. This makes it possible to display individualized advertising. This pseudonymous data is at no time merged with your personal data.
Most web browsers accept cookies automatically. Of course, you can also manually deactivate, restrict or delete cookies on your end device via the settings of your browser or software-supported.
Please note: If you deactivate the setting of cookies, not all functions of our website may be fully usable.
Links to other providers
Our website also contains – clearly recognizable – links to the websites of other companies. Insofar as there are links to websites of other providers, we have no influence on their content. Therefore, no guarantee or liability can be assumed for these contents. The respective provider or operator of the pages is always responsible for the content of these pages.
The linked pages were checked for possible legal violations and recognizable infringements at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, such links will be removed immediately.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
- This data is not merged with other data sources.
- The collection of this data is based on Art. 6 para. 1 lit. f DSGVO.
The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be recorded.
Contact form
If you send us inquiries via the contact form, your data from the inquiry form including the contact data you provided there will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions – in particular retention periods – remain unaffected.
Request by e-mail, phone or fax
If you contact us by e-mail, telephone or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.
The processing of this data is based on Art. 6 (1) lit. b DSGVO, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 para. 1 lit. a DSGVO) and / or on our legitimate interests (Art. 6 para. 1 lit. f DSGVO), as we have a legitimate interest in the effective processing of requests addressed to us.
The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions – in particular legal retention periods – remain unaffected.
5) SOCIAL MEDIA
Instagram plugin
Functions of the Instagram service are integrated on our pages. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.
If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Instagram.
The use of the Instagram plugin is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the widest possible visibility in social media.
For more information, please see Instagram’s privacy policy: https://instagram.com/about/legal/privacy/
6) ANALYSIS TOOLS AND ADVERTISING
This website uses functions of the web analysis service Google Analytics.
The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
IP anonymization
We have activated the IP anonymization function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
Browser plugin
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de
Objection to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which will prevent the collection of your data during future visits to this website: Disable Google Analytics.
For more information on how Google Analytics handles user data, please see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de
Demographic characteristics in Google Analytics
This website uses the “demographic characteristics” function of Google Analytics. This allows reports to be generated that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the item “Objection to data collection”.
Facebook Pixel
Our website uses the visitor action pixel from Facebook, Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) for conversion measurement.
In this way, the behavior of page visitors can be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This allows the effectiveness of the Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.
The collected data is anonymous for us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, according to the Facebook-Datenverwendungsrichtlinie. This allows Facebook to enable the placement of advertisements on Facebook pages as well as outside of Facebook. This use of the data cannot be influenced by us as the site operator.
The use of Facebook Pixel is based on Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in effective advertising measures including social media.
You can find further information on protecting your privacy in Facebook’s privacy policy: https://de-de.facebook.com/about/privacy/
You can also disable the Custom Audiences remarketing feature in the Ad Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook.
If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/
Matomo
This website uses functions of the web analysis service Matomo. Our Matomo instance is hosted on our own servers, no data is transferred to third parties. We can use the data collected by Matomo to optimise our website for you and make our content more interesting. The use of this analysis tool is based on your consent (Art. 6 (1) lit. f DSGVO). Matomo is using the connection data that is generated when you visit our website. This includes your IP-address, the referrer-URL and the content you are browsing on our website. We will not merge the IP-address that your browser transmits with other data to make sure that you will stay anonymous. Matomo might detect you approximate location for statistical purposes but never to track the location of a specific user. Your IP-address is used to detect your location which only allows a regional approximation but not a precise location. You can revoke your consent any time for the future. Please not that you must dissent on every device explicitly.
Hotjar
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
7) PLUGINS AND TOOLS
OUTTRA
Display goods availability
For the function of retrieving the availability of goods “Local Dealers/ local stores” as well as “Online kaufen / buy online” we use the component OUTTRA of 81 MEDIA GmbH, Ziegelbrennerstr. 5, 73074 Stuttgart. For the display of this function, a query of the IP address of the visitor is required by the component. The component initially uses the IP address solely to send the browser or the visitor corresponding information. The IP address is thus required for the presentation of this function.
In order to display the availability of the product selected by the visitor via the “Local dealers/local stores” function, the visitor’s IP address is anonymized on OUTTRA’s server. Based on the anonymized IP address, a database query is performed that allows a rough localization of the visitor based on the non-anonymized part of the IP address. As a result, the visitor is shown the local merchants on the website.
The legal basis for the above processing of personal data is Art. 6 para. 1 lit. f DSGVO. Our legitimate interest is the sale and promotion of the products and services and the related functionality of the website.
If the retrieval of the availability of goods serves to initiate a contract, the legal basis is Art. 6 para. 1 lit. b DSGVO.
In principle, you may object to the future processing of data relating to you, which is based on Art. 6 (1) f DSGVO, at any time in accordance with Art. 21 DSGVO. The objection can be made in particular against the processing for purposes of direct marketing.
After the visitor ends the browser session, no personal data is stored by the component or by 81 MEDIA GmbH.
Google-Maps
To display the location of local merchants that have the product searched for, the “Google Maps” component of the company Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter “Google”, is used.
When displaying the dealer locations through the “Google Maps” component, a connection is established to a server to Google for displaying the map. Through the connection, Google can recognize from which website a request is sent and to which IP address the display of the approach is transmitted.
It cannot be ruled out that external servers of Google in the USA are used.
The legal basis for this is Art. 6 para. 1 lit. a DSGVO. In accordance with Art. 7 (3) DSGVO, the user can revoke this consent at any time by not using the local merchant display function or, if integrated, by setting the consent manager of the website accordingly.
In addition, it is possible to stop the Google Maps service by disabling JavaScript in the browser.
It is pointed out that in this case the map display is no longer usable. The use of “Google Maps” and the information obtained via “Google Maps” is subject to the Google-Nutzungsbedingungen and the additional Geschäftsbedingungen für Google Maps.
Further information, in particular on the possibilities of preventing data use, is provided by Google at the following links: https://policies.google.com/privacy
Excentos
Online product advisors are used on our website to provide you, the user, with optimal customer service. The provider of the product advisor solution is excentos Software GmbH (Reiterweg 1, 14469 Potsdam, www.excentos.com).
For optimization purposes, user interactions, such as selected response options and navigation activities, and any purchases (if eCommerce tracking is enabled) are collected. (Existing customer consent assumed.) This usage data is stored anonymously in a web analytics system operated by excentos. In addition, the necessary infrastructure services (such as Cloudflare) collect the IP address and usage activities of the user*s as part of a justified consideration of interests in order to ward off cyber attacks.
This is a necessary security measure to be able to offer the product consulting services. This data is only retained temporarily (up to 4 hours) in order to be able to identify potential attack patterns. During this period, indirect time-stamp based attribution to usage activity may be possible. (After this period, the IP addresses including all log data are completely deleted).
By using the product advisory solutions deployed on this website, you agree to be bound by these terms.
YouTube
Our website uses plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.
When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.
Furthermore, Youtube can store various cookies on your terminal device. With the help of these cookies, Youtube can obtain information about visitors to our website. This information is used, among other things, to collect video statistics, improve the user experience and prevent fraud attempts. The cookies remain on your terminal device until you delete them.
If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
For more information on the handling of user data, please refer to YouTube’s privacy policy at: https://policies.google.com/privacy?hl=de
Google Web Fonts
This site uses so-called web fonts provided by Google for the uniform display of fonts. The Google Fonts are installed locally. A connection to Google servers does not take place.
Google Maps
This site uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.
The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy location of the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
More information on the handling of user data can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=de
